Terms of service
Terms of Service
Last updated: September 21, 2026
Welcome to Lunovah. These Terms of Service govern your use of the Lunovah website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
1. Online Store Terms
By using our website, you represent that you are legally permitted to enter into agreements and make purchases under the laws applicable to you.
You agree not to use our website or products for any unlawful or unauthorized purpose.
We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary, including in cases involving suspected fraud, abuse, or violations of these terms.
2. Products and Availability
We make reasonable efforts to accurately display our products, descriptions, images, colors, sizing, and availability.
However, product colors may appear differently depending on your device or screen settings.
We reserve the right to modify or discontinue products at any time without notice.
3. Pricing and Payments
All prices are displayed in the currency shown on our website and may change without notice.
We reserve the right to correct pricing errors and cancel orders that were placed due to an obvious pricing or listing error.
Payment must be successfully received before an order can be processed.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to accept or decline an order at our discretion. We may cancel or limit an order if there is an error, suspected fraudulent activity, an inventory or production issue, or another circumstance that prevents us from fulfilling the order.
If we cancel an order after payment has been received, you will receive a refund for the amount paid.
5. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Delivery dates and shipping times are estimates and are not guaranteed. Delays may occur due to shipping carriers, weather, customs, holidays, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information when placing an order.
6. Returns and Refunds
Returns are subject to our Return Policy.
Lunovah currently offers a 14-day return period beginning when your order is delivered.
Returned items must generally be unworn or unused, with tags, and in their original packaging.
Customers are responsible for return shipping costs for eligible returns. No restocking fee is charged for approved returns.
Damaged, defective, or incorrect items should be reported to us as soon as possible after delivery.
7. Intellectual Property
All content on the Lunovah website, including the Lunovah name, logos, designs, graphics, photographs, text, product descriptions, and other materials, is owned by or licensed to Lunovah unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without our prior written permission.
8. Prohibited Uses
You may not use our website:
- For any unlawful purpose
- To violate applicable laws or regulations
- To infringe upon our intellectual property or the rights of others
- To submit fraudulent or misleading information
- To interfere with or attempt to compromise the security of our website
- To introduce malicious software or harmful code
- To engage in activity that could damage, disable, or impair our website or services
9. Third-Party Services
Our store may use third-party services and providers for payment processing, product production, order fulfillment, shipping, analytics, marketing, and other business functions.
Third-party services may have their own terms and privacy policies. Your use of those services may be subject to those separate terms.
10. Errors and Inaccuracies
There may occasionally be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information when appropriate.
11. Disclaimer
Our website and services are provided on an “as available” basis to the extent permitted by applicable law.
We do not guarantee that our website will always be available, uninterrupted, secure, or completely error-free.
Nothing in these Terms of Service excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Lunovah will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.
This section does not limit liability where such limitation is prohibited by applicable law.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your violation of these Terms of Service or your misuse of our website.
14. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
15. Governing Law
These Terms of Service are governed by the laws applicable to the business operating Lunovah, without regard to conflict-of-law principles, except where applicable law requires otherwise.
16. Contact Us
If you have questions about these Terms of Service, please contact us:
Lunovah
Email: lunovah@aol.com