Shipping policy

Absolutely. For Lunovah, I'd keep the shipping policy professional and simple, while not promising delivery times that TapStitch can't guarantee.

You can paste this into Shopify:

Shipping Policy

At Lunovah, we work to get your order to you as quickly as possible while making sure every item is properly prepared before it ships.

Order Processing

Orders are typically processed within 2–5 business days after your order is placed.

Because our products are made and fulfilled through our production partners, some items may require additional processing time. Processing times may also be longer during holidays, new product launches, or periods of high order volume.

Shipping Times

After your order has been processed, shipping times depend on your destination and the shipping method selected at checkout.

Estimated delivery times are provided at checkout and are estimates, not guarantees. Delays may occur due to weather, carrier issues, customs, holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

Customers are responsible for any shipping charges shown at checkout unless a promotional offer specifically provides free shipping.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Please allow some time for tracking information to update after your order has been shipped.

Incorrect Shipping Address

Please make sure your shipping information is correct before completing your purchase.

If you provide an incorrect or incomplete address, contact us as soon as possible at lunovah@aol.com. We cannot guarantee that we will be able to change the address after an order has entered processing.

If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply to have the order sent again.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, delivery is handled by the shipping carrier. If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

If your package is delayed or appears to be lost in transit, contact us at lunovah@aol.com, and we will help you determine the next steps.

Lunovah is not responsible for packages that are confirmed as delivered to the address provided at checkout.

International Shipping

International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

International delivery times may vary due to customs processing and other factors outside our control.